Credit Card Numbers Hacked at DeCicco's in Ardsley

DeCicco's management does not know how many customers credit card numbers were hacked after the cards were used to pay for purchases at the store in mid-April. A news report says that between April 15 and 17 hackers gained access to the card numbers via the credit card processor. Customers contacted the store after they saw fraudulent transactions on their cards. Since that time DeCiccos has beefed up their security and is cooperating with police to determine who was affected. So far, no one shopping at the Scarsdale store has had a similar experience. Here is a message from the DeCicco's Facebook page.

Dear Customers, Employees, and Friends,

During the past week, several of you have relayed to us that you experienced fraudulent activity on your credit cards. Security is paramount to us, and although we NEVER store any credit card data, we launched a vigorous investigation as soon as we were first notified. We have been working around the clock ever since.

We are very sorry to inform you that we now believe we were the victim of a cyber attack at our Ardsley location. We have been working continuously with multiple outside security experts. The threat has been identified and fixed, and we have implemented every suggestion, solution, and upgrade that has been suggested. Over several days, it appears that some, but not all, credit card numbers were compromised; it does not appear that names, addresses, expiration dates, pins, and other personal information was compromised. We are working with credit card companies to attempt to contact affected customers directly (or have them contact affected customers on our behalf). We have also shared all information with the Ardsley Police Department and the Westchester County District Attorney's Office.

We sincerely apologize for any inconvenience this may have caused. We are urging all customers and employees to be vigilant in monitoring their card activity, and to notify your card provider immediately if you suspect anything suspicious. We have always been proactive in trying to ensure the safety and security of our shoppers by implementing the newest technology, most advanced encryption, and latest security devices. Unfortunately, in this day and age, people and companies both big and small are being targeted by cyber criminals. Thank you for patronage, cooperation, and understanding.

If you have any questions, please contact Danielle Thomas, [email protected] or 914-738-1377, Monday through Friday, 9AM to 5PM. If we can be of service in any other way, please let us know.

Sincerely,
The DeCicco Family